RightPros Hourly Terms & Conditions

Hourly Design Terms

Advantages of Hourly: Since we also offer discount pricing with our hourly pre-paid choices, customers can enjoy package discounts without having to commit to the whole package. This option also allows customers to go as fast or as slow as they want and can incrementally complete large design projects like a company branding package. Furthermore, it's possible, though not guaranteed, to end up paying less than the package price. However, when this happens it is usually due to the rapid nature of clients who know they are being charged by the hour (and not because our packages are over-priced).

Disadvantages of Hourly: We cannot guarantee that we will complete a project within the same time the package price might suggest. In addition, some clients have the tendency to want to rush the design process and that can have obvious consequences. Along the same lines, approaching a large project, like a branding package, through the hourly option often results in stop-n-go progress. This is not the optimal scenario for the creative process as inspiration is at its highest when allowed to function without interruptions. Since the results for a successful design project can potentially be unimaginable, we recommend paying the package price whenever possible to avoid any of these possible disadvantages.

Pre-Paid Hourly Terms

We do not guarantee the amount of hours a project will take (unless stated in writing) and any additional material expenses like; stock photos, domain name registration, website hosting and/or any material expense outside of design labor (including IT labor), is an additional expense paid for by the client (unless stated otherwise in writing).

Client Liability for Submitted Material: Clients hold RightPros and anyone contracted by RightPros or affiliated with RightPros, free of any liability that may result from using any intellectual property (IP) or copy written material or otherwise legally protected material that is submitted to RightPros by the client or representative of the client, for use in any project RightPros is hired to create, print, design or develop.

Project Updates: In order to offer clients as much control in the direction of the project as possible, we routinely update the client and/or submit as many proofs as is reasonable within the pre-paid time. When pre-paid hours have been used, we will pause the project, update the client on the status and provide an estimate of hours remaining. The client may take as long as they want to resume the project and are free to end the project at any time.

Refund Policy: No refunds can be given for any reason (unless determined otherwise by RightPros).

Unused Pre-Paid Hours: While we cannot refund unused hours, we will add 20% to the hours remaining in the form of a company credit that can be used towards any future RightPros labor services and will remain useable for up to one year from the date the credit was issued.

Design Release: At the client's request or at the end of the project, RightPros will provide a CD containing only the approved design files. In the event the client stops the project before completion and there were multiple compositions produced for a single project, the client can only choose one the concept per item to be placed on the Design Release CD. Rejected concepts remain the intellectual property of RightPros.

Ancillary Intellectual Property Rights (AIP): Are the rights to re-use or re-sell or make other products from the original design. When paying the non IP hourly rate, the client is only allowed to use the design for the purpose it was created (i.e., a business card, website or brochure). If clients want the freedom to completely own what is designed they have one of two options:

• Exercise the Full IP Release Option for $500 - If a client later discovers that a design we created is something they want to own the full rights to, we will honor this purchase option without question.
• Purchase a Branding Design Package - We release the full AIP rights as part of the package.

Exceptions: When we are hired to create extensions to existing branding or design schemes already owned by the client we exercise no rights to the designs produced. We release the full rights to any logos we are hired to design.

Why Do We Do This: Our branding package pricing is partly based on the understanding that we will be releasing the full rights to our creative inventions. Most design firms do not release these rights at any price. This is our livelyhood and the result of years of dedication to our craft. If we were hired to create a business card, per say, because of the years of sacrifice and dedication to our creative talents, we might invent something quite remarkable. It would not be right then to release the creative work for two hours of design fees. We also do not want to withhold our full creative capabilities from our clients either.

People that are specifically looking for branding or prolific creative designs should not seek to obtain them in a minor project like a business card (unless exercising their purchase option is a secondary option). If we are hired to create a single template, the exclusive rights to use that template should then be sufficient.